Privacy Policy

Paragon Private Care ("we," "our," or "us") respects your privacy. This policy explains how we collect, use, and share personal information when you contact us, use our website, apply for work, or arrange care services.

Information We Collect

When you contact us through our website, by phone, or in person, we may collect your name, contact details, location, and the information you choose to share about care needs. Please provide only the information needed for your inquiry and avoid sending medical records through the general contact form.

How We Use Your Information

We use personal information to respond to inquiries, arrange consultations, coordinate services, and evaluate job applications, as described in this policy. We do not sell or rent personal information or share it with third parties for their marketing purposes.

Sensitive Information

We treat personal and care-related information with care and discretion. We use and share it for the purposes described in this policy, including coordinating requested services and working with the service providers described below.

Data Security

We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is completely secure.

Your Choices

To ask about access to, correction of, or deletion of your personal information, call (508) 745-4334 or email info@paragonprivatecare.com. We will review your request and explain any limits that apply.

Changes to This Policy

We may update this policy from time to time. We will post the current version on this page and update the date above.

Job Applicants

If you apply to work with Paragon Private Care, we collect the information you provide in the application, which may include your name, contact details, town and ZIP code, work history and caregiving experience, certifications and certification numbers, availability, languages, and any resume or credential documents you choose to upload.

We use this information to evaluate your application, verify your credentials with the appropriate certifying bodies, arrange interviews, and, if you are hired, to begin employment onboarding. We do not sell applicant information. We use service providers to receive and process applications and may share information as needed to verify credentials or complete a background check.

Applicant documents are stored privately and are not published or made publicly accessible. Applications are retained for as long as needed to consider you for current and future openings. You may ask us to delete your application at any time by contacting us.

The application can save answers in local storage in the browser on the device you use. Uploaded files are not saved in the draft. Saved answers have no automatic expiry in the application and are removed after a successful submission; you can also remove them by clearing this website’s stored data in your browser. If you use a shared device, others with access to the same browser may be able to see saved answers.

Payments and Service Providers

Payments are processed by Square on Square’s payment page, under its own privacy policy.

Our website uses Netlify for hosting and form processing, and Google Workspace for email. Job applications are also processed using Netlify and stored using Neon and Netlify file storage. These providers help us operate the website, receive inquiries and applications, and communicate with you.

Optional Website Analytics

If you choose to allow analytics, we use Google Analytics to understand visits to our public care pages and clicks on our phone and email links. We also count contact-form confirmations following a submission. These counts do not tell us whether a call connected or a consultation was booked. Analytics is not loaded unless you opt in. You can decline or change your choice using Privacy choices in the footer. We also respect supported Global Privacy Control and Do Not Track signals.

Google processes technical information such as cookie identifiers, browser information, and network information when analytics is enabled. Our configuration excludes form answers, contact details entered by visitors, application pages, resumes, URL queries and fragments, and referring-page addresses. Advertising personalization, Google signals, and automatic form tracking are turned off. We do not use analytics to identify individual clients or applicants.

Analytics cookies expire after 60 days without extending that period on each visit. We retain user and event data in Analytics for two months; aggregate reports may remain longer. Your analytics choice is stored in your browser for six months. Learn more about how Google processes information from sites that use its services.

Contact Us

For questions about this policy or your personal information, call (508) 745-4334 or email info@paragonprivatecare.com.